7.9 Create Bill Exceptions To Do

Reference: Manage Meter Charges Process Model - Page 4 for the associated business process diagram.

Group: TO DO Bill Error Process

Actor/Role: CC&B

Description: CC&B can create a To Do Entry for every Bill in error status. The To Do functionality allows for online review by a user or group of users. To Do Lists summarize and total entries for different To Do Types. Status of To Do Entries is available for evaluation.

Processes

•	TD-BIERR - This background process creates a To Do entry for every Bill that's in error.

•	To Do Role

•	To Do Type